Published on : Tuesday, May 4, 2021
Rachel Jordan has been promoted to the role of Director of Membership and Financial Protection at ABTA. The move sees Jordan take on overall responsibility for membership onboarding and management, in additional to her existing financial protection role. Her enhanced brief comes as John de Vial, the current director of financial protection and financial services at ABTA, moves to focus on major initiatives supporting the delivery of the strategic plan.
Both Jordan and John de Vial report to ABTA Chief Executive, Mark Tanzer. Tanzer said that the members are ABTA’s beating heart and in Rachel they will have an extremely capable new director of membership and financial protection, supporting them as we move into travel’s restart and beyond. He mentioned that the successful transition from in-person events to virtual formats during the pandemic has enabled ABTA to stay in touch and relevant to the members.